0121 706 0501
To make an appointment with any of our team please telephone on the above number and our receptionists will be happy to help. Please note that our telephone lines are always extremely busy first thing in the morning and so if your call is not urgent you may find it easier calling after 11.00am.
Changes to our appointment system
We now release appointments daily at 8.30am by telephone.
Extended Access Appointments
Evening and weekend appointments are available at Iridium Medical Practice. More information can be found on our Extended Access page.
Book and Cancel Appointments Online
You can book/cancel your appointments online. The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
To sign up for the Patient Access service download the Patient Access Online Registration Form
If you have already registered to use this service, login at www.patientaccess.com
Late arrival for appointment
If you are more than 10 minutes late for your appointment you will not be seen by the GP or nurse you will be asked to rebook your appointment. If you are between 5 to 10 mins late you may be asked to wait until the end of surgery to be seen.
Late arrival for appointments over the day can result in surgeries running late and cause inconvenience to others.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
Please only request a home visit if you are too unwell to attend the practice. Requests should be made by 10.30am to avoid delays. Sometimes a nurse will visit instead of a doctor. Please give the receptionist your telephone number and as much detail as possible. The doctor may ring you to obtain more details, give advice or decide whether you can be seen at the surgery.
Why does the receptionist need to ask what’s wrong with me?
It is not a case of the receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’. Find out why on our Questions from the Receptionist page.